1. About the terms

This website is operated by Claudia Marshall Occupational Therapy and Consultancy (“Claudia Marshall OTC”). These terms apply to everyone who visits or uses the website. By using the website, you agree to these terms. If you do not agree, you should not use the website.

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2. About the website

The website provides general information about Claudia Marshall OTC’s occupational therapy and consultancy services, funding pathways and referral processes.

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3. General information only

Information on the website is general. It is not health, medical, legal or financial advice and does not replace an assessment or advice from a qualified professional who knows your circumstances.

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Using the website or contacting Claudia Marshall OTC does not create a service relationship. A clinical or consultancy service begins only when a referral has been accepted, and a service agreement is in place.

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Information about funding pathways is a guide only. Eligibility and funding decisions are made by the relevant funding body.

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4. Not a crisis service

Claudia Marshall OTC does not provide a crisis or emergency service. Phone and email are not monitored outside business hours. If you or someone else is in immediate danger, call 000.

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5. Referrals made through the website

The website links to an online referral form. The form is hosted by a third-party practice management software, and information submitted through it is not stored on the website. Information submitted through the form is handled in accordance with Claudia Marshall OTC’s Privacy and Confidentiality Policy.

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Submitting a referral does not guarantee acceptance or that services will begin by a particular date. Claudia Marshall OTC will confirm receipt of each referral and advise whether it can be accepted.

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6. Accuracy of information

Claudia Marshall OTC takes reasonable care to keep the website accurate and up to date, but does not guarantee that all information is complete, current or free from errors, or that the website will always be available.

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Services, service areas, fees and availability may change without notice. Contact Claudia Marshall OTC to confirm current details.

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7. Copyright

Unless stated otherwise, Claudia Marshall OTC owns the copyright in the website’s written content and photographs. The content is protected by the Copyright Act 1968 (Cth).

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You may view the website and download or print pages to make a referral. Except as permitted by the Copyright Act 1968 (Cth), you must not copy, republish, sell, alter or use any content for a commercial purpose without Claudia Marshall OTC’s prior written permission.

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The business name and logo of Claudia Marshall Occupational Therapy and Consultancy must not be used without Claudia Marshall OTC’s prior written permission.

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8. Artwork and Indigenous Cultural and Intellectual Property

The logo, artworks and designs on the website are original works by an artist (TBC). They are used with the artist’s permission. The artist keeps copyright and moral rights in these works unless otherwise agreed in writing.

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The artworks and designs hold Indigenous Cultural and Intellectual Property (ICIP). ICIP rights belong to the artist and to the communities the knowledge comes from.

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You must not copy, download, reproduce, adapt or share any artwork or design from the website without written permission, except as part of a page printed or downloaded to make a referral.

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9. Acceptable use

You agree not to:

• use the website for any unlawful purpose

• attempt to gain unauthorised access to the website or interfere with its security or operation

• introduce viruses or other harmful code

• use automated tools to copy or collect content from the website

• submit false, misleading or offensive information through any linked form

• suggest that Claudia Marshall OTC endorses you, your organisation or your services without Claudia Marshall OTC’s prior written permission.

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10. Links to other websites

The website links to other websites, including the online referral form and the websites of funding bodies and support services. These links are provided for convenience. Claudia Marshall OTC does not control third-party websites and is not responsible for their content, security or privacy practices.

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11. Privacy and cookies

The website has no enquiry forms, and Claudia Marshall OTC does not request personal information through it. Personal information provided through the online referral form, email or phone is handled in accordance with Claudia Marshall OTC’s Privacy and Confidentiality Policy, which is available on the website.

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The website is built on Wix, a third-party website platform. The website uses cookies that are needed for the site to work and stay secure. Wix may also record standard visit information, such as your IP address, browser type and the pages you view, to provide general visitor statistics. Claudia Marshall OTC does not use this information to identify you. Wix may store it on servers outside Australia.

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You can block or delete cookies in your browser settings. If you do, some parts of the website may not work properly.

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12. Liability

This section applies to use of the website only. You have rights under the Australian Consumer Law and other laws that cannot be removed. Nothing in these terms affects those rights. Apart from those rights, and as far as the law allows:

• The website is provided as it is, with no guarantee that it is complete, accurate or always available

• Claudia Marshall OTC is not responsible for any loss or damage that results from using or relying on the website or any website it links to

• Where the law does not allow responsibility to be excluded but allows it to be limited, it is limited to providing the website information again, or paying the cost of having it provided again.

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13. Changes to the website and these terms

Claudia Marshall OTC may change, suspend or remove any part of the website at any time and may update these terms from time to time. The current version will be published on this page with its version number and date. If you keep using the website after an update, you accept the revised terms.

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14. Governing law

These terms are governed by the laws of Western Australia. You and Claudia Marshall OTC submit to the non-exclusive jurisdiction of the courts of Western Australia.

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15. If part of these terms cannot be enforced

If any part of these terms is found to be invalid or unenforceable, that part is removed and the rest of the terms continue to apply.

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16. Contact

Questions about these terms can be sent to:

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Claudia Marshall Occupational Therapy and Consultancy
Email: contact@claudiamarshallotc.com.au
Phone: 0482 958 189
Post: PO Box 97, Scarborough WA 6019