Who Can Refer
Government and education departments
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Case managers and insurers
Justice and custodial services
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Family, kin or a support person
Support coordinators
Doctors and health services
Aboriginal Community Controlled Health Services
Lawyers and advocacy services
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You (self referral)
How Referrals Work
The referral process is the same whether you refer yourself or someone refers you.
Step 1
Complete the referral form, or enquire by email or phone. The referral form takes about 10 to 15 minutes. If you need an interpreter or other support to make a referral, please make contact by phone or email.
Step 2
Receipt of the referral will be confirmed. The referral is then checked against the scope of the practice and the regions visited, and current availability will be advised.
Step 3
If the referral identifies a safety concern, a risk assessment is needed. The person who made the referral will be asked to complete it. For self referrals, it is completed together with you. It takes about 10 to 15 minutes.
Step 4
If the referral is accepted, a service agreement outlining the services, fees and timeframes is sent to the person or their legal decision maker.
Step 5
Appointments in Boorloo (Perth) are booked directly. Outreach appointments are booked for the next scheduled visit to that region. Telehealth is available where suitable.
Please note
If the referral is outside the scope of the practice, or services cannot start within the time needed, this will be advised and other providers suggested where possible.
Claudia Marshall Occupational Therapy and Consultancy does not provide a crisis or emergency service. Phone and email are not monitored outside business hours. If you or someone else is in immediate danger, call 000.
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Submitting a referral or enquiry does not start a service. Services begin once a referral has been accepted and a service agreement is in place.